Kensington Reserve

Good builder Good service

Thank you for the amazing experience with purchasing my dream home. While with any builder there is always hiccups, however Kim Campano stayed in contact with me, kept me in the loop and amazing attitude. I have recommended several people to the community and will continue to do so.

I’ll never stop being amazed at how easy Ryan Homes made purchasing a house during such a stressful time. In the middle of the COVID—19 crisis, my husband and I found ourselves having to move suddenly and unexpectedly. We reached out to Ryan Homes online and were instantly connected to Kim Campano via an online meeting. Kim is such a wonderful asset to their team. She has been helping us every step of the way, and goes above and beyond to have all of our questions answered. Ryan Homes has also streamlined the process for upgrading items which was a huge time saver and much preferred over spending 12+ grueling hours in a studio selecting options like we had to do with our previous home. In less than a week, we were able to find, connect with, tour, finalize and purchase our new home all thanks to Kim. If you are looking for a new home in the Sanford area, I highly recommend touring Kensington Reserve and meeting Kim for yourself!

My buying experience with Ryan Homes has been exceptional thus far. I close on my home next Tuesday - so I can only speak on the buying experience vs the living/ residential experience. I will be sure to update once I live in my home for a few months. Buying experience - I worked with Kim Capano. This woman is thorough, kind and extremely generous. The home buying experience was very foreign to me, but Kim took the time to walk me through every single step until I understood. She emailed me on weekends, on her vacations and days off - just to make sure I had what I needed. Honestly, I was considering two other communities, but decided on Ryan Homes based on Kim's professionalism and customer service. She went above and beyond in every way for me. Jeremy is another sales rep in the office - and although I didn't work with him, he was ALWAYS pleasant to me. Project Management - my home started to build in August and is in the final stages. I chose Nate as my Project Manager due to the feedback from others. He definitely met my expectations and exceeded them. Nate was warm, kind, knowledgeable and also very thorough. He answered all of my concerns and had patience with me throughout the entire process. He even sent me pictures of updates to my home a few times. I recently had my inspection and there were literally no major issues with the build. He answers texts quickly and always greets you with a smile! Mortgage - Danielle McHenry and Matt (with NVR Mortgage) were awesome! Once again, the home mortgage process was new for me. And to be honest, I was anxious and impatient with the entire process. However, Danielle and Matt always provided EXCEPTIONAL service. They responded to my questions quickly, always reassured me and provided full exposure and detail. They made this experience really great for me...I felt like they supported me and wanted everything to go well. Highly recommend NVR! The community has a very active Facebook page that provides updates and instills a sense of community. The residents seem to really enjoy living amongst each other and have great community activities planned such as a Christmas Party etc. I am thankful for the entire team and their excellent treatment of me and my family! We look forward to moving in soon!