Stone Hill Meadows

Our new Ryan home is currently under construction, and we couldn't be happier with our experience so far. From the moment we contacted Mary, we have been impressed with the level of service, expertise, and professionalism of everyone involved. The community, the homes, and the process are all outstanding. My wife and I have built a home once before, so we went into this with some experience, and I can tell you that this experience has far exceeded what we dealt with in the past with a different builder. Ryan has this down to a science, and Mary is an expert at what she does! Everyone we have interacted with, from sales, to finance, and the onsite project manager, are fantastic. We are looking forward to the completion of our new home, which short of any COVID-related delays, we have a clear idea of when that will be. The team has done an excellent job communicating with us through every step of the process, and the regular check-ins really help put us at ease. We are fortunate to be nearby the site, and have regularly visited the site. Everything has been going smoothly and as communicated. Based on our experience so far, we feel good that our new home will be as great as we expect it to be, and we are looking forward to enjoying it soon.

Mid-Build review - As with all home purchases, this was a big decision that came with allot of concerns and anxiety. Overall though, I have been very pleased with Ryan Homes and the process to date. Everyone genuinely seems to care about making sure you have all the information you need to make informed decisions and are happy about your choices. I also get the impression they care about the quality of the work/output. While it is still too early in the process to know if this will translate to the finished product, I am still happy with my decisions so far. As of JUL2020 the sales/selection process is complete and the pre-mortgage work is done. The construction on the home is about halfway completed. This is my first time purchasing a home in this manner, so my expectations are somewhat limited and not much to benchmark against. The sales process was very straight forward and easy to understand and the salesperson (Mary) was very helpful and easy to work with. I had a million questions and all were answered. If she did not have an answer right away she did follow up very quickly with an update. During the selection process, I think the amount of choices was right in the middle of what to expect. Structurally, there were more than enough home types/layouts to choose from. I would have liked a little more options when customizing the inside, but at the same time I think there was more than enough to choose from without going to a full custom and private builder (i.e. allot more money). The costs also seem to be on par with other home builders and private sales in the area. As for style/looks, Ryan Homes has been my preference so far. I did briefly look at some other homes that are being built in the area and most were not very appealing to me. Overall, I was very happy with this portion of the process. I have chosen to go with Ryan Homes in-house lender. So far this has been on par with past mortgage experiences and these people have also been informative and pleasant to work with . While I am not sure if they are the cheapest, I would say the rates are competitive. The convenience factor has been very nice so far and there are some small perks to using them as well that are nice to have. On a side note, I went with a realtor that Mary recommended for selling my current home. This process went better than I could have ever expected and would recommend Marissa Burkholder if anyone is looking for a realtor. Moving on to the building process. I think the home is getting close to the halfway point. Minus the COVID delays, everything has been on time to date and moving along nicely. The project manager (Ben) has also be very helpful and easy to work with. He seems very knowledgeable and I have been getting consistent and adequate updates as the process progresses. You are kept in the loop for just about all the changes to the home as it goes and it has been cool to see the house as it comes. Ben has also been very helpful in answering allot questions I have had and getting answer very quickly as well if he does not know them upfront. OCT2020: I have been living in my new home for about 3 weeks now. The overall process continued to be outstanding and everything has been to my expectations. Up to and after the final closing, Mary continued to follow up and help us which was very helpful to have that resource when minor things do come up. I still could not have ask for a better representative to work for during the sales process. Ben also continued to be excellent to work with and I can say from past experiences he is a very good project manager and you will have a very hard time finding anyone as good. Ben has been very knowledgeable, professional, helpful, and effective with execution at getting the home built and everything in the process done right. I am running into the character limit for this review, but without going into the long winded details, I am very pleased with the end product. I highly recommend going with Ryan homes for anyone that asks.

For all of you New Homebuyers out there: My fiancé and I cannot begin to say how happy we are with our experience with Ryan Homes / Stone Hill Meadows in Macungie, PA. Our Senior Sales Representative, Mary Taylor has been amazing and has gone out of her way to assist us through the new home buying process. We've never felt forced or pressured into making decisions, and we have been encouraged to make decisions about our home that we would enjoy. There have been many occasions where Mary has put in extra time to ensure that we are satisfied with the service we are receiving. Mary constantly goes above and beyond with giving guidance, answering questions, and just making the overall building process stress free and exciting. She has been exceedingly patient with us as we pondered this and revised that, and has pointed things out to us that would enhance or detract from the final product, and we trust her judgement (I asked ALOT of questions) as she is extremely knowledgeable in everything Ryan homes. We couldn’t be happier with Mary's service and are grateful for her quick responsiveness to our questions and her flexibility and professionalism. I would highly recommend Ryan Homes to anyone looking to build a new home. You will be 100% satisfied with your decision! And thank you again Mary Taylor!