Slo Prep
Wow!!! The customer service at Locust Thicket is second to none!! I am continually impressed with their level of professionalism, care, attention to detail, availability, and willingness to go above and beyond any expectations.
Jessica Towler was my first impression at Locust Thicket and she really gave me a great impression of the company. She was warm, kind, friendly and knowledgeable. She continued to follow up with me and was quick to answer all of my many questions. She provided me with all of the decision making documents that I needed and even offered to do a video walk through with me. Her help was invaluable. What a delightful person to work with!!! Marc Fardink also helped us out and was willing to answer any additional questions that we had. He was very kind, patient, and thorough. I really appreciated his willingness to help and that he also, like Jessica, made himself available to help in any way. Ben from NVR was helpful as well.
A super solid team and wonderful experience!! Way to go Ryan Homes!!!! Thank you for having such lovey and competent people to help with the buying and building process.
Five Stars!!!!!
Quinton Fauntleroy
From the moment I inquired about this community to the moment I received my keys was a roller coaster of course (regular process of buying a home), but EVERYONE was absolutely amazing during the process. From when I first signed my papers with Jessica Towler, meeting her partner Brennan Smith, my loan officer Cameron Martel Cooper, project manager Alex Queen and a few others that stepped in to assist as well, I honestly have nothing but great things to say. Everyone worked together as a great team to help me build my HOME!! I remember when I first went to the property, I was already in awe of the value that was offered for the community. I had no idea how many blessings and upgrades that came along up until my closing date. I look forward to my new home and thank everyone for working with me that made me feel like a human being and not just another number.
HCH LLC
Marc is fantastic!! A consummate professional and extremely experienced. Super knowledgeable and caring as well as honest. He made the entire process much less stressful and efficient. You will be hard pressed to find a person that works harder than Marc. Highly recommended! These townhouses are a great deal in the marketplace and we are glad we moved fast to buy one. Can't wait to see the finished product!
Jessica Chapple
Brennan and the team were extremely helpful and answered all of our questions. They were on top of the entire process and walked us through step by step in a timely manner. We had a very warm welcome when we came to visit. They took the time to show us around, answer all our questions, and made us feel a part of the community. We are looking forward to the rest of the process and closing in February 2023! Thank you Brennan, Jessica and team!
Jake Baker
The team at Ryan Homes - Locust Thicket has been nothing short of amazing! Marc and Brennan are friendly, knowledgeable, and really care about you as a person. They have been willing to work with us when we needed to make adjustments, meet us on off hours and encouraged us to ask as lots of questions! We are so excited to move into this community!